DORNIER’s people-focused customer portal myDoX®

Digitalization however raises a central question: How do we connect the
world of a traditional machine manufacturer with the virtual data volume of its
machines and systems? And: How can this data be used as efficiently and
meaningful as possible to benefit our customers?

The answer is: myDoX®–DORNIER’s new customer portal.

myDoX® is the perfect interface between the real and the digital world,
based on the latest SAP HANA database technology. However, we do not simply
connect data with other data. We interweave the virtual information of our
systems with the strengths of our employees and our personal service. We remain
people-focused!
 

Your additional value:

  • Online shop where original DORNIER parts can be purchased directly and ordered in real time – around the clock and 24/7
  • Simple search and unambiguous identification of the original parts by means of drawings, item and material numbers for a secure ordering and handling process
  • Catalog interface (OCI) for smooth communication between myDoX® and your ERP system
  • Access to all previous orders and current offers
  • Access to user documentation and optimal data overview through individually definable machine groups and numbers
  • Your benefit: optimized maintenance procedures and shorter downtimes

Our goal is to use myDoX® to create a lasting change in the way fabrics, films and
composites are manufactured by enabling innovations on various levels. In doing
so, DORNIER is driving forward its digitalization initiative and proving that
human intelligence, machines and processes can be efficiently combined to form
a comprehensive network.